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Genesys Cloud API Driver for Twitter Release Notes

Genesys Cloud API Driver for Twitter is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
03/26/24 Update X X

Helpful Links

What's New

This release contains the following new features and enhancements:

Resolved Issues

This release contains the following resolved issues:

An issue that caused an outbound interaction to get stuck in Twitter TR Error Processing Queue when an agent sent a Tweet with a large attachment, is now fixed. The issue occurred due to a change in the attachment upload method in a previous release. The upload method has been reverted to an older implementation. (SMD-7662)

DMS no longer starts with incorrect parameters. Previously, DMS remained in suspended mode due to an incorrect handling of the authentication error. DMS retried the authentication request with incorrect parameters every time and it resulted in the fetch thread blocking. Now, this issue is fixed. (SMD-7593, SMD-7607)

The ESP requests GetUserInfo and GetFollowState have been removed. Additionally, the parameter _twitterUserIsFriend has been removed from ESP request GetChannelsDescription. (SMD-7678)

Upgrade Notes

If you are upgrading Cloud API Driver for Twitter to, you must also upgrade Cloud API Driver for Facebook to

This page was last edited on March 27, 2024, at 04:06.
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