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Genesys Cloud API Driver for Twitter Release Notes

Genesys Cloud API Driver for Twitter is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/30/21 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

The _twitterToAddr attribute is now updated with the correct values. (SMD-6878)

The outbound Direct Messages with attachments that are sent from different Twitter handles are now delivered correctly. (SMD-6867)

An issue that prevented agents from deleting Twitter public interactions is fixed. The issue occurred during Hub API calls when the channel configuration contained multiple handles. (SMD-6861)

The driver now handles the 401 and 403 HTTP codes properly during Hub API calls related to Twitter. (SMD-6856)

The driver now sends the reply channel ID to Hub API when the channel configuration contains multiple handles. (SMD-6833)

The driver now attempts to upload the outbound attachments again when an upload fails. (SMD-6832)

Upgrade Notes

If you are upgrading Cloud API Driver for Twitter to, you must also upgrade Cloud API Driver for Facebook to Additionally, this version of the driver requires Digital Messaging Server or later.

This page was last edited on April 30, 2021, at 14:28.
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