9.0.012.09

Genesys Cloud API Driver for Twitter Release Notes

9.x

Genesys Cloud API Driver for Twitter is part of 9.x starting in 9.0.001.02.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
12/03/21	Update			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• The following user data keys have been added for Twitter interactions:
  • _twitterHubRequestId – Contains source information for Hub requests
  • _twitterNetworkTraceId – Contains source information for network requests

  (SMD-7053)

• A separate internal queue is added to improve the processing speed of the MergeItxData ESP requests. (SMD-7035)
• The configuration option, sampling-period, is renamed to x-sampling-period to be consistent with other Social Engagement components.
  Important

  Genesys recommends that you start using x-sampling-period instead of sampling-period from this release. To ensure backward compatibility, the sampling-period option is also supported.

  (SMD-7026)

• The driver now complies with Twitter's requirement of processing the Tweet delete updates as they arrive from the Twitter API. Additional configuration is required to enable this feature. For more information, see Enable compliance with Twitter.

  (SMD-7063)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

If you are upgrading Cloud API Driver for Twitter to 9.0.012.09, you must also upgrade Cloud API Driver for Facebook to 9.0.012.09.