9.0.012.35

Genesys Cloud API Driver for Twitter Release Notes

9.x

Genesys Cloud API Driver for Twitter is part of 9.x starting in 9.0.001.02.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/16/23	Hot Fix			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Cloud API Driver for Twitter

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Support for Red Hat Enterprise Linux (RHEL) 8. See the Messaging Apps/Social Engagement page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems. (SMD-7342)

Resolved Issues

This release contains the following resolved issues:

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Now, the Twitter driver confirms that messages have been deleted even when UCS does not contain the related interactions. Previously, the deleted message could not be confirmed if UCS did not contain the related interactions. The initial problem related to the Twitter compliance policy's issue with a high number of repeatable deletion requests for Twitter messages is now fixed. (SMD-7256)

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Upgrade Notes

If you are upgrading Cloud API Driver for Twitter to 9.0.012.35, you must also upgrade Cloud API Driver for Facebook to 9.0.012.35.