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Genesys Cloud API Driver for Twitter Release Notes

Genesys Cloud API Driver for Twitter is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
04/22/20 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Workspace Desktop Edition (WDE) can now display a preview of inbound attachments during Twitter and Twitter direct interactions. (SMD-6423)

The number of API calls made to Genesys Hub when processing each inbound Twitter interaction has been optimized. As a result, Digital Messaging Server processes the Twitter interactions without any delay. (SMD-6422)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on September 18, 2020, at 13:55.
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