Jump to: navigation, search

Interaction Server Release Notes

Interaction Server is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
09/25/20 General X X

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release contains the following new features and enhancements:

Resolved Issues

This release contains the following resolved issues:

Web Service Capture Point now reopens the port correctly on Linux when its configuration is changed. (IXN-5707)

The newly added routing metrics no longer cause a memory leak when requesting health information. (IXN-5685)

Interaction Server now reopens a health port correctly on Linux after restart. (IXN-5684)

Interaction Server no longer crashes in cluster configuration when the allow-multiple-agent-connections Interaction Server option is set to force-logout. Previously, in rare cases, Interaction Server unexpectedly shut down when a previously logged-in agent logged in again. (IXN-5605)

Interaction Server now behaves correctly when an agent does not answer a routing-based conference invitation. Previously, in rare cases, Interaction Server behaved incorrectly in this scenario. (IXN-5765)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on September 25, 2020, at 12:03.
Comments or questions about this documentation? Contact us for support!