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Activating IWD Aggregate Plugins

Similarly to activating statistics (see Composition of IWD Statistics and Aggregates), you activate a plug-in by appending it to the plugins.properties file, which is located in the \plugins subfolder. By default, only the task classification aggregate is enabled in this file to minimize ETL processing time and Data Mart size; this plug-in’s content consists of the following single line:


To enable additional plugins, perform the following steps:

  1. Stop iWD Data Mart runtime node.

  2. Using an ASCII editor, open plugins.properties, add a row for each plug-in that you want to enable, and save.

  3. Important
    This file should not contain any extraneous lines.

For example, to add the agent aggregate plug-in, add a line to the file as shown below:


Genesys provides this transformation script but you must enable it in order to use it.


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This page was last modified on December 19, 2017, at 02:26.