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QUEUE Dimension

The QUEUE dimension describes queues and workbins in the Genesys Interaction Server.

The QUEUE Dimension
Field Data Type Description
QUEUE_KEY int Primary key of this table.
QUEUE_TYPE nvarchar(255) Type of the distribution queue; one of the following:
  • InteractionQueue
  • AgentWorkbin
  • AgentGroupWorkbin
  • PlaceWorkbin
  • PlaceGroupWorkbin
QUEUE_NAME nvarchar(255) Descriptive name of the Interaction queue or workbin.
CREATED_ETL_AUDIT_KEY int Key to the ETL_AUDIT dimension, identifying the ETL job that created this record.
UPDATED_ETL_AUDIT_KEY int Key to the ETL_AUDIT dimension, identifying the ETL job that last updated this record.

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This page was last modified on 19 December 2017, at 03:26.