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Permissions

Workspace Web Edition provides the following options for managing Team Communicator and Statistics Permissions:

permissions.agent-group.exclude

  • Default Value:
  • Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means Workspace doesn't exclude any agent groups or virtual agent groups.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the list of agent groups or virtual agent groups to be excluded from searches and statistics.

permissions.agent-group.restrict

  • Default Value:
  • Valid Values: A comma-separated list of Agent Groups or Virtual Agent Groups; empty means no filtering.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the list of agent groups or virtual agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option.

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This page was last modified on August 31, 2018, at 10:06.