Jump to: navigation, search

Co-browse

Workspace Web Edition provides the following options for managing Co-browse:

cobrowse.url

  • Default Value:
  • Valid Values: Valid HTTP URL
  • Changes take effect: When the session is started or restarted.
  • Description: URL of the Co-browse cluster, for example, http://[host]:[port]/cobrowse. Typically, this will be the load balancer's URL.

cobrowse.use-replica-logging

[Added: 8.5.202.81]

  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: Enables browser logging in the iframe containing the Co-browse replica application. This option replaces cobrowse.use-slave-logging.

cobrowse.use-slave-logging

[Doscontinued: 8.5.202.81]

  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: Enables browser logging in the iframe containing the Co-browse slave application. Discontinued as of 8.5.2xx.xx. Genesys is committed to diversity, equality, and inclusivity, including for terms used in our software and documentation. As such, Genesys is removing non-inclusive terms. This option is replaced by cobrowse.use-replica-logging.

privilege.cobrowse.can-use

  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: If true, the agent is permitted to use Co-browse.
This page was last edited on September 17, 2020, at 18:58.

Feedback

Comment on this article:

blog comments powered by Disqus