Supported Browsers

The following browsers are supported for the Genesys Customer Care My Support portal:

• Microsoft® Internet Explorer® versions 9, 10, 11 (see note below)
• Google Chrome™, most recent stable version
• Mozilla® Firefox®, most recent stable version
• Apple® Safari® versions 5.x and 6.x on Mac OS X
• Opera™ is not supported.

NOTE: As of June 12, 2015, Genesys has discontinued support for Microsoft® Internet Explorer® versions 7 and 8.