Welcome to the CSTA Connector for BroadSoft BroadWorks Deployment Guide. These topics introduce you to the concepts, terminology, and procedures that are relevant to CSTA Connector for BroadSoft BroadWorks deployment.
About CSTA Connector
Genesys CSTA Connector for BroadSoft BroadWorks is an application designed to provide a CSTA Phase III interface used by T-Server for CSTA Connector. Connector is installed between the BroadWorks XSI Interface and T-Server to allow the translation of CSTA requests and events into BroadWorks XSI requests and events.
Genesys CSTA Connector for BroadSoft BroadWorks is also responsible for authentication, session management, and data type translation between the BroadWorks XSI interface and the CSTA Phase III Interface.
An example of the solution architecture is shown in the following figure: