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Web Application Path

Broadsoft BroadWorks uses vendor-supplied WEB applications to support both CTI request processing and CTI event reporting.

Subscription-Related Requests

Subscription-related requests use the following format:

/<xsi_event_context>/v2.0/request_specific_parameters",

where:

<xsi_event_context>—represents the application context of the Xsi-Events web application.


Call, Device, and Feature-Related Requests

Call, device, and feature-related requests use the following format:

/<xsi_action_context>/v2.0/request_specific_parameters",

where:

<xsi_action_context>—represents the application context of the Xsi-Actions web application.


Prior to BroadSoft BroadWorks version 17.sp4, these applications used the following predefined contexts: /com.broadsoft.cti-events and /com.broadsoft.cti-actions respectively.

Starting with BroadSoft BroadWorks version 17.sp4, the BroadWorks event WEB reporting application can be deployed into any path, therefore any application context can be used.

This page was last edited on May 30, 2013, at 14:30.
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