CSTA Routing Profile

BroadWorks Connector supports the CSTA Routing Profile. A BroadWorks Routing Point subscriber is used as a routing device.

The CSTA Routing profile consists of the following topics:

• Selecting Routing Type
• Treatments
• CSTA PlayEvent Message
• CSTA StopEvent Message
• BroadWorks Event Cause Translation
• Configuring PlayAnnouncement Treatments

Note: Only routing devices support TMakePredictiveCall requests.