As of Friday October 16th, access to restricted content on this site now requires you to log in with your Genesys account. If you don't have an account, you can request one at these locations: Request MyPartner Portal Account or Request My Support Account.
Jump to: navigation, search

Setting the DN Properties

The following table indicates how to set the Genesys DN properties for the CSTA Connector for BroadSoft BroadWorks:

Setting the Genesys DN Properties

BroadWorks Subscriber Genesys DN Type Switch-Specific Type Association Register

User

Extension

1

Not applicable

True

Call Center

ACD Queue

1

Not Applicable

True

Routing Point

Routing Point <ref>In Genesys, a BroadWorks Routing Point can be used as a regular Routing Point or an external Routing Point.</ref>

1

Not applicable

True

Routing Point

External Routing Point <ref>In Genesys, a BroadWorks Routing Point can be used as a regular Routing Point or an external Routing Point.</ref>

1

Not applicable

True

<references/>

Important
This information is also part of the configuration for the T-Server for CSTA Connector.
This page was last edited on November 22, 2013, at 16:20.

Feedback

Comment on this article:

blog comments powered by Disqus