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Setting the DN Properties

The following table indicates how to set the Genesys DN properties for the CSTA Connector for BroadSoft BroadWorks:

Setting the Genesys DN Properties

BroadWorks Subscriber Genesys DN Type Switch-Specific Type Association Register

User

Extension

1

Not applicable

True

Call Center

ACD Queue

1

Not Applicable

True

Routing Point

Routing Point <ref>In Genesys, a BroadWorks Routing Point can be used as a regular Routing Point or an external Routing Point.</ref>

1

Not applicable

True

Routing Point

External Routing Point <ref>In Genesys, a BroadWorks Routing Point can be used as a regular Routing Point or an external Routing Point.</ref>

1

Not applicable

True

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Important
This information is also part of the configuration for the T-Server for CSTA Connector.
This page was last edited on November 22, 2013, at 16:20.
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