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9.0.011.04

Genesys Cloud API Driver for Twitter Release Notes


Release Date Release Type Restrictions AIX Linux Solaris Windows
02/27/20 Hot Fix X X


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What's New

This release contains the following new features and enhancements:

  • The driver now has an improved logging feature. Logs now include the following additional data:
    • Network requests and responses
    • Inbound and outbound interaction data dump
    • Various critical driver related details
    (SMD-6339)

Resolved Issues

This release contains the following resolved issues:


If there is an error with verification of the following (friendship) status in Twitter, the driver now sends the default status of following as true to Social Media Plugin for Workspace Desktop Edition during ESP requests. As a result, the plugin and driver continue to function during Twitter direct message interactions. (SMD-6332)


An issue in the driver that prevented Digital Messaging Server from submitting interactions to Interaction Server when Interaction Server was loaded heavily, is fixed. (SMD-6271)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.04.

This page was last edited on September 18, 2020, at 13:56.

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