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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar. (The Info Mart database in Cloud deployments is not multi-language.)

Table SDR_USER_MILESTONE_FACT

Description

Introduced: 8.5.001. Supported in Genesys Cloud deployments only.
Modified: 8.5.010.16 (UPDATE_AUDIT_KEY added)

In partitioned databases, this table is partitioned.


This fact table contains a record of the milestones that the user encountered while the call was being processed by the Application. A new row is added for each milestone.

Tip
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Column List

Legend

Column Data Type P M F DV

CREATE_AUDIT_KEY

numeric(19) X X

SESSION_ID

varchar(50) X X

START_DATE_TIME_KEY

int X X X

SEQUENCE_ID

int X X

START_TS_MS

numeric(19) X

SDR_MILESTONE_KEY

int X X -2

UPDATE_AUDIT_KEY

numeric(19) X

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.

SESSION_ID

The ID as assigned to the session by Orchestration Server. In combination with SEQUENCE_ID, the SESSION_ID forms a value of the composite primary key for this table. You can use the SESSION_ID to link the SDR_USER_MILESTONE_FACT record with an SDR_SESSION_FACT.

START_DATE_TIME_KEY

Identifies the start of a 15-minute interval in which the milestone was reached. Use this value as a key to join the fact tables to any configured DATE_TIME dimension, in order to group the facts that are related to the same interval and/or convert the START_TS timestamp to an appropriate time zone.

SEQUENCE_ID

The unique identifier of the milestone within the SDR. In combination with SESSION_ID, the SEQUENCE_ID forms a value of the composite primary key for this table.

START_TS_MS

The UTC-equivalent value, in milliseconds, of the date and time at which the milestone was reached.

SDR_MILESTONE_KEY

The surrogate key that is used to join the SDR_MILESTONE dimension to the fact tables.

UPDATE_AUDIT_KEY

Introduced: Release 8.5.010.16
The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify recently modified data.


Index List

CODE U C Description

I_SDR_USER_MILESTONE_FACT_SDT

Improves access time, based on the Start Date Time key.

Index I_SDR_USER_MILESTONE_FACT_SDT

Field Sort Comment
START_DATE_TIME_KEY Ascending

No subject area information available.

 

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This page was last modified on August 10, 2017, at 05:43.