Maintenance Notice - PDF Generation
Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.

Note: Access to static files, including PDF files that are not dynamically generated from our web-based content, is unaffected.

Jump to: navigation, search

General Agent Desktop Interaction with OCS

The following figure illustrates the data flow for a typical customer record.

Note: This figure is not specific to any particular sequence of events.
Data Flow for Typical Customer Record
This page was last edited on June 11, 2013, at 13:03.


Comment on this article:

blog comments powered by Disqus