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QUEUE_TARGET Dimension

A queue target represents the destination object where a task was distributed. The QUEUE_TARGET dimension stores this information.

The QUEUE_TARGET Dimension
Field Data Type Description
QUEUE_TARGET_KEY int Primary key of this table.
QUEUE_TARGET_TYPE nvarchar(255) Type of the queue; one of the following:
  • InteractionQueue
  • AgentWorkbin
  • AgentGroupWorkbin
  • PlaceWorkbin
  • PlaceGroupWorkbin
QUEUE_TARGET_NAME nvarchar(255) Workbin name of the agent, agent group, place, or place group or the name of the interaction queue.
CREATED_ETL_AUDIT_KEY int Key to the ETL_AUDIT dimension, identifying the ETL job that created this record.
UPDATED_ETL_AUDIT_KEY int Key to the ETL_AUDIT dimension, identifying the ETL job that last updated this record.

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This page was last modified on 19 December 2017, at 03:26.