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High Availability

High Availability for iWD Components

The Interaction Server Integrated Capture Points support warm standby. For more information about this support, see the eServices Multi-tenancy and Load Balancing Guide.

The iWD Manager and iWD Runtime Node components support only single node deployments.

Configuring a GRE Cluster

Please refer to the Genesys Rules System Deployment Guide for information about how to configure a cluster of rules engines to provide a load-balanced solution.

This page was last edited on March 8, 2017, at 16:42.
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