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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key


This table contains information about the use of virtual queues in interaction processing, according to the data passed from the Universal Routing Server through the T-Server or Interaction Server application.

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Column List


Column Data Type P M F Description
ID NUMERIC(16) X X The unique, autonumbered ID of the record. This is the primary key. Autonumbering is controlled by the RDBMS.
PartyID VARCHAR(50) X The ID of the party that is associated with the routing point/strategy.
CallID VARCHAR(50) X The unique ID of the interaction.
VQID VARCHAR(50) X Uniquely identifies each virtual queue record, as it is reported by URS in attached user data.
VQSeq INTEGER X Local VQ sequence of VQ associated with the PARTY of type RoutingPoint/Strategy, numbered sequentially from 0 to N - 1, where N is the last VQ reported by URS, related to specific Route Result.
Added TIMESTAMP X The GMT-equivalent date and time of the record, based on time provided by T-Server/Interaction Server in notification events.
Added_ts INTEGER The UTC-equivalent of the value of the ADDED field.
Added_tcode INTEGER A reference, derived from the value of the ADDED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN INTEGER Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION INTEGER A key used for partitioning.
GSYS_SEQ BIGINT The non-unique sequence number of the statements to be inserted into the database.
GSYS_TS TIMESTAMP Reserved for future use.
GSYS_TC INTEGER Reserved for future use.
GSYS_EXT_VCH1 VARCHAR(255) Reserved for future use.
GSYS_EXT_VCH2 VARCHAR(255) Reserved for future use.
GSYS_EXT_VCH3 VARCHAR(255) Reserved for future use.
GSYS_EXT_VCH4 VARCHAR(255) Reserved for future use.
GSYS_EXT_INT1 INTEGER Reserved for future use.
GSYS_EXT_INT2 INTEGER Reserved for future use.
GSYS_EXT_INT3 INTEGER Reserved for future use.
GSYS_EXT_INTEGER INTEGER Reserved for future use.
This page was last edited on January 10, 2020, at 15:27.
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