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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table GCX_SKILL_LEVEL


This table stores information about the associations between agents and skills, including terminated associations, such as when the assignment of a skill is removed from agent configuration.

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Column List

Legend

Column Data Type P M F Description

ID

NUMERIC(16) X X The unique, autonumbered ID of this record. This is the primary key.

SkillID

INTEGER X X The DBID of the Skill object that is associated with AgentID (the agent).

AgentID

INTEGER X X The DBID of the Person (Agent) object that is associated with SkillID (the skill).

SLevel

INTEGER The skill level of the Agent

Status

INTEGER X The status of the record. One of the following values:
  • 0—The status is unknown. Reserved for when ICON is unable to determine record status.
  • 1—Record is active.
  • 2—Record is inactive (object is deleted).
  • 10—Synchronization is in progress for an active record.

#DICTIONARY TYPE 24

Created

TIMESTAMP The GMT-equivalent date and time when the record was written to IDB. This does not necessarily reflect the actual creation time of the record.

Deleted

TIMESTAMP The GMT-equivalent date and time when this record was marked for deletion.

Created_ts

INTEGER The UTC-equivalent value of the CREATED field.

Created_tcode

INTEGER A reference, derived from the value of the CREATED_TS field, to a record in the G_TIMECODE table.

Deleted_ts

INTEGER The UTC-equivalent value of the DELETED field.

Deleted_tcode

INTEGER A reference, derived from the value of the DELETED_TS field, to a record in the G_TIMECODE table.

GSYS_DOMAIN

INTEGER Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_PARTITION

INTEGER A key that is used for partitioning.

GSYS_SYS_ID

INTEGER System ID. Reserved for future use.

GSYS_SEQ

BIGINT Insert Sequence. Not unique.

GSYS_USEQ

BIGINT Update Sequence. Not unique.

GSYS_TS

TIMESTAMP Reserved

GSYS_TC

INTEGER Reserved

GSYS_EXT_VCH1

VARCHAR(255) Reserved

GSYS_EXT_VCH2

VARCHAR(255) Reserved

GSYS_EXT_INT1

INTEGER A flag indicating the reliability of timestamp information stored in the CREATED and DELETED fields. One of the following values:
  • 0—Highly reliable; timestamps for both fields are taken from Configuration Server runtime notifications or the Configuration Server history log.
  • 1—CREATED timestamp is that of the time when configuration data was requested from Configuration Server, either during the initial ICON startup or during synchronization.
  • 2—DELETED timestamp is that of the time when configuration data was requested from Configuration Server; either during the initial ICON startup or during synchronization.
  • 3—Both CREATED and DELETED timestamps are taken from the time when configuration data was requested from Configuration Server, either during the initial ICON startup or during synchronization.

GSYS_EXT_INT2

INTEGER Reserved


Index List

Index Name U C

IDX_SKILL_LEVEL

 

 

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This page was last modified on 31 October 2016, at 16:06.