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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table G_PARTY_STAT


This table contains information regarding party statistics which are summarized upon termination of the party. Whether ICON writes to this table is determined by the setting of one or more configuration options in the [filter-data] section.

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Column List

Legend

Column Data Type P M F Description

ID

NUMERIC(16) X X The unique, autonumbered ID of the record. This is the primary key.

PartyID

VARCHAR(50) X The ID of party for which metrics were calculated.

TT_ALERTING

INTEGER The total time, in seconds, that the party spent in the ALERTING state. This represents the sum of all the durations of the time intervals of when the party was in the ALERTING state.

TT_CONNECTED

INTEGER The total time, in seconds, that the party spent in the CONNECTED state. This represents the sum of all the durations of the time intervals when the party was in the CONNECTED state. The states of other parties in the call do not affect this metric.

TT_HOLD

INTEGER The total time, in seconds, that the party spent in the HOLD state. This represents the sum of all the durations of the time intervals when the party was in the HOLD state.

TT_QUEUED

INTEGER The total time, in seconds, that the party spent in the QUEUED state. This represents the sum of all the durations of the time intervals when the party was in the QUEUED state.

TT_ACW

INTEGER The total time, in seconds, that the party spent in the After Call Work (ACW) state. This is the sum of all the durations of the time intervals when the party was in the ACW state.

CNT_ALERTING

INTEGER The number of times that the party changed state to ALERTING.

CNT_CONNECTED

INTEGER The number of times that the party changed state to CONNECTED.

CNT_HOLD

INTEGER The number of times that the party changed state to HOLD.

CNT_QUEUED

INTEGER The number of times that the party changed state to QUEUED.

CNT_ACW

INTEGER A flag indicating whether the ACW state is the present for this party. One of the following values:
  • 0—Indicates that the ACW state was not present for this party.
  • 1—Indicates that the ACW state was present for this party.

TT_ON_ALERT

INTEGER The total time, in seconds, that there was another party in a call in the ALERTING state. This represents the sum of all the durations of the time intervals when there was at least one other party in a call which was in the ALERTING state.

TT_ON_HOLD

INTEGER The total time, in seconds, that there was another party in a call in the HOLD state. This represents the sum of all the durations of the time intervals when there was at least one other party in a call which was in the HOLD state.

TT_ON_QUEUE

INTEGER The total time, in seconds, that there was another party in a call in the QUEUED state. This is the sum of all the durations of the time intervals when there was at least one other party in a call which was in the QUEUED state.

TT_ON_CONNECTED

INTEGER The total time, in seconds, that all parties in a call in the CONNECTED state during the lifetime of the party. This represents the sum of all the durations of the time intervals when all parties were in the CONNECTED state during the lifetime of this party.

T_DURATION

INTEGER The life time of the party.

GSYS_DOMAIN

INTEGER Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_PARTITION

INTEGER A key that is used for partitioning.

GSYS_SYS_ID

INTEGER System ID. Reserved for future use.

GSYS_SEQ

BIGINT Insert Sequence. Not unique.

GSYS_USEQ

BIGINT Update Sequence. Not unique.

GSYS_TS

TIMESTAMP Reserved

GSYS_TC

INTEGER Reserved

GSYS_EXT_VCH1

VARCHAR(255) Reserved

GSYS_EXT_VCH2

VARCHAR(255) Reserved

GSYS_EXT_INT1

INTEGER Indicates the party that initiated call termination. The value is derived from the value of the ReleasingParty extension key, in the AttributeExtensions of the EventReleased or EventAbandoned from T-Server. ICON stores this data only when the store-releasing-party configuration option enables this functionality (store-releasing-party = 1|true). The value is one of the following:
  • 0—T-Server did not provide ReleasingParty data in EventReleased or EventAbandoned.
  • 1—Local. Call termination was initiated by ThisDN in EventReleased or EventAbandoned, and T-Server sent ReleasingParty = 1 Local in the event.
  • 2—Remote. Call termination was initiated by another party (not ThisDN in EventReleased or EventAbandoned), and T-Server sent ReleasingParty = 2 Remote in the event.
  • 3—Unknown. T-Server was unable to determine the initiator of call termination, and sent ReleasingParty = 3 Unknown in EventReleased or EventAbandoned.

GSYS_EXT_INT2

INTEGER Integer value of timestamp from the last TEvent that caused a record update.

PM_EXT_1

INTEGER Reserved

PM_EXT_2

INTEGER Reserved

PM_EXT_3

INTEGER Reserved

PM_EXT_4

INTEGER Reserved

PM_EXT_5

INTEGER Reserved

PM_EXT_6

INTEGER Reserved

PM_EXT_7

INTEGER Reserved

PM_EXT_8

INTEGER Reserved

PM_EXT_9

INTEGER Reserved

PM_EXT_10

INTEGER Reserved


Index List

Index Name U C

IDX_G_PARTY_STAT_PID

X

 

 

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This page was last modified on 31 October 2016, at 16:06.