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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table GO_CampaignHistory


This table contains the history of Campaign state changes and campaign property changes that occurred during a campaign processing attempt. Records are inserted into this table when the campaign state changes or when ICON receives information about campaign property changes from OCS. Records in this table are never updated or deleted.

Refer to Outbound Objects and Models in the Interaction Concentrator User's Guide for a graphic illustrating the Genesys Campaign Finite State Machine.

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Column List

Legend

Column Data Type P M F Description
ID NUMERIC(16) X X The unique, autonumbered ID of this record. This is the primary key.
SessID VARCHAR(64) X X The unique identifier of the Campaign processing attempt. If the campaign was unloaded and reloaded, OCS assigns a new SessionGUID.
State INTEGER X The current state of the campaign according to the Campaign Finite State Machine (FSM). One of the following values:
  • 0—null–terminated
  • 1—loaded
  • 2—started
  • 3—unloading


#DICTIONARY TYPE 71

PrevState INTEGER The previous state of the campaign according to the Campaign Finite State Machine (FSM). One of the following values:
  • null—terminated
  • 1—loaded
  • 2—started
  • 3—unloading


#DICTIONARY TYPE 71

Cause INTEGER X The cause of campaign state change, as provided by OCS. Refer to G_Dictionary Values for a full listing of permissible values. The following selected values are described here in order to clarify their meaning:
  • 20—ChainRetrievedFromDB–Record selected from database (calling list).
  • 21—ChainCampaignUnloaded–Record unloaded due to whole campaign having been unloaded.
  • 24—ChainRejected–Preview mode only.
  • 25—ChainIsEmpty–All records in chain cancelled or chain cancelled.
  • 26—ChainFilterModified–Customer has changed dialing filter for the calling list. All scheduled chains are affected.
  • 39—ChainRecordAdded–Add record request from the desktop; adds a record to the chain which is currently in OCS buffers.


#DICTIONARY TYPE 75

PrevSEnter TIMESTAMP The GMT-equivalent date and time when the previous campaign state was detected.
PrevSEnter_ts INTEGER The UTC-equivalent value of the PREVSENTER field. Milliseconds are truncated.
PrevSEnter_tcode INTEGER A reference, derived from the value of the PREVSENTER_TS field, to a record in the G_TIMECODE table.
Seq INTEGER X Sequence number of the record within the SessID.
AppID INTEGER The DBID of the application (if provided by OCS) that initiated the state change.
Trans INTEGER The number of the OCS event.
Added TIMESTAMP X The GMT-equivalent date and time when the current campaign state was detected.
Added_ts INTEGER The UTC-equivalent value of the ADDED field. Milliseconds are truncated.
Added_tcode INTEGER A reference, derived from the value of the ADDED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN INTEGER Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION INTEGER Key used for partitioning.
GSYS_SYS_ID INTEGER System ID. Reserved for future use.
GSYS_SEQ BIGINT Insert Sequence. Not unique.
GSYS_USEQ BIGINT Update Sequence. Not unique.
GSYS_TS TIMESTAMP Reserved
GSYS_TC INTEGER Reserved
GSYS_EXT_VCH1 VARCHAR(255) Reserved
GSYS_EXT_VCH2 VARCHAR(255) Reserved
GSYS_EXT_INT1 INTEGER Reserved
GSYS_EXT_INT2 INTEGER Reserved
This page was last edited on January 10, 2020, at 15:27.

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