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Virtual Queue History Schema

The single table in this schema captures timestamps from Universal Routing Server (URS) related to virtual queues (VQs).

This functionality requires URS release or higher.

Virtual Queue History Schema Diagram

Virtual Queue History Data Model Diagram View Large

List of Tables

G_ROUTE_RES_VQ_HIST This table contains information about the use of virtual queues in interaction processing, according to the data passed from the Universal Routing Server through the T-Server or Interaction Server application.

List of Indexes

Table Index Name U C



List of References

No tables in this schema have references.

This page was last edited on October 31, 2016, at 23:08.


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