Login and Password
Your user's first name is displayed in the top Header Bar of the Genesys Administrator Extension window.
You might be configured to set a new password the first time that you log in, or after a system administrator has reset your password.
For security purposes, GAX might be configured to lock the application if you have not used the keyboard or mouse for a specified period of time. If inactivity-timeout occurs, all user input is blocked until you provide your login information to unlock the application. This feature ensures that no unauthorized user can access an unattended terminal that is running GAX.