Time Zones are predefined objects that provide Genesys applications with information about international time zones.
When you first open the list of Time Zone objects, you will see a list of international time zones.
The Time Zones list shows the Time Zones that are in your environment. It is sorted in a hierarchy by Tenants, configuration units, sites, and folders. To view objects by a particular hierarchy, select the hierarchy type in the drop-down menu above the list.
Configuration Manager respects tenancy permission settings. You can access only those objects that you have been granted permissions and privileges to access.
You can filter the contents of this list in two ways:
- Type the name or partial name of an object in the Quick Filter field.
- Click the cube icon to open the Tenant Directory filter panel. In this panel, click the Tenant that you want to select. Use the Quick Filter field in this panel to filter the Tenant list.
You can sort the items in the list by clicking a column head. Clicking a column head a second time reverses the sort order. You can add or remove columns by clicking Select Columns.
To select or de-select multiple objects at once, click Select.
To create a new Time Zone object, click New. To view or edit details of an existing object, click on the name of the object, or click the check-box beside an object and click Edit. To delete one or more objects, click the check-box beside the object(s) in the list and click Delete. You can also delete individual objects by clicking on the object and then clicking Delete. Otherwise, click More to perform the following tasks:
- Clone—Copy a Time Zone.
- Move To—Move a Time Zone to another hierarchical structure.
- Enable or disable Time Zones.
- Create a folder, configuration unit, or site. See Object Hierarchy for more information.
Genesys Administrator Extension includes the following international time zones:
|ACT||Australia Central Time|
|AET||Australia Eastern Time|
|AGT||Argentina Standard Time|
|AtlST||Atlantic Standard Time|
|ART||(Arabic) Egypt Standard Time|
|AST||Alaska Standard Time|
|BET||Brazil Eastern Time|
|BST||Bangladesh Standard Time|
|CAT||Central Africa Time|
|CNT||Canada Newfoundland Time|
|CST||Central Standard Time|
|CTT||China Taiwan Time|
|EAT||Eastern Africa Time|
|ECT||European Central Time|
|EET||Eastern European Time|
|EST||Eastern Standard Time|
|GMT||Greenwich Mean Time|
|HST||Hawaii Standard Time|
|IET||Indiana Eastern Standard|
|IST||India Standard Time|
|JST||Japan Standard Time|
|KST||Korea Standard Time|
|MET||Middle East Time|
|MIT||Midway Islands Time|
|MST||Mountain Standard Time|
|NET||Near East Time|
|NST||New Zealand Standard Time|
|PLT||Pakistan Lahore Time|
|PNT||Phoenix Standard Time|
|PRT||Puerto Rico and US Virgin Islands Time|
|PST||Pacific Standard Time|
|SST||Solomon Standard Time|
|VST||Vietnam Standard Time|