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Pre-installed software components

The table below lists the pre-installed software components (or included IP Packages) that contribute to the Business Edition Premise solution.

Important
To view the supported version numbers (available after the virtual machine is deployed and tuned up), open a browser to http://core VM name or IP address.
Component Name Release Note
eServices Chat Server Chat Server 8.5.x Release Note
eServices Classification Server Classification Server 8.5.x Release Note
eServices E-Mail Server Java E-Mail Server Java 8.5.x Release Note
eServices GAX Deployment SPD Restricted release; the release documentation is available from the installation package or through FTP.
eServices Interaction Concentrator eServices Interaction Concentrator 8.1.x Release Note
eServices Interaction Server Interaction Server 8.5.x Release Note
Genesys Mobile Services Genesys Mobile Services 8.5.x Release Note
Genesys Administrator Genesys Administrator 8.1.x Release Note
Genesys Administrator Extension (GAX) Genesys Administrator Extension 8.5.x Release Note
Genesys Composer Genesys Composer 8.1.x Release Note
Genesys Configuration Conversion Wizard Framework 8.1.x Wizard Advisory Release Note
Genesys Configuration Server MT Configuration Server 8.5.x Release Note
Genesys DB Server DB Server 8.1.x Release Note Release Note
Genesys Info Mart Genesys Genesys Info Mart 8.5.x Release Note
Genesys Info Mart Administration Console Genesys Info Mart Administration Console 8.1.x Release Note
Genesys Interaction Concentrator Interaction Concentrator 8.1.x Release Note
Genesys Interactive Insights (GI2) Genesys Interactive Insights 8.5.x Release Note
Genesys Local Control Agent Local Control Agent 8.1.x Release Note
Genesys Deployment Agent Genesys Deployment Agent 8.5.x Release Note
Genesys License Manager (Flex LM)
Genesys Voice Platform Media Control Platform Genesys Voice Platform Media Control Platform 8.5.x Release Note
Genesys Message Server Message Server 8.5.x Release Note
Genesys Orchestration Server Orchestration Server 8.1.x Release Note
Genesys Outbound Contact Server Outbound Contact Server 8.1.x Release Note
Genesys Pulse Pulse 8.5.x Release Note Release Note
Genesys Pulse Collector Pulse Collector 8.5.x Release Note
Genesys Reporting and Analytics Aggregates Reporting and Analytics Aggregates 8.5.x Release Note
Genesys Voice Platform Resource Manager Genesys Voice Platform Resource Manager 8.5.x Release Note
Genesys SIP Server SIP Server 8.1.x Release Note
Genesys SNMP Master Agent SNMP Master Agent 8.5.x Release Note
Genesys Solution Control Server Solution Control Server 8.5.x Release Note
Genesys Stat Server Stat Server 8.5.x Release Note
Genesys Universal Contact Server Universal Contact Server 8.5.x Release Note
Genesys Universal Contact Server Manager Universal Contact Server Manager 8.5.x Release Note
Genesys Universal Routing Server Universal Routing Server 8.1.x Release Note
Genesys Knowledge Manager Knowledge Manager 8.5.x Release Note
Genesys Workspace Desktop Edition Workspace Desktop Edition 8.5.x Release Note
Genesys Workspace Desktop Edition SIP Endpoint Interaction Workspace SIP Endpoint 8.5.x Release Note

Business Edition Premise and its components use these third-party components:

  • 7-Zip (x64 edition)
  • Apache Tomcat
  • Business Objects
  • Eclipse Jetty Web Server
  • Eclipse Mars 2 IDE for Java Developers 64-bit
  • Java JDK x64
  • Java JRE x64
  • PostgreSQL
  • Python (32-bit edition)
  • SoX

In addition, BEP 8.5.000 uses these third-party components:

  • Apache Cassandra
  • Apache Tomcat Commons Daemon
  • MS SQL Server 2012
  • MS SQL Server JDBC Driver
  • VMware vSphere

For information about updating components, see the Genesys Migration Guide

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This page was last modified on December 19, 2016, at 13:01.