8.5.366.12
Genesys SR Service Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 05/08/19 | Hot Fix | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
Screen Recording Service (SRS) now completes a screen recording when the recording is paused or resumed. Previously, in version 8.5.365.01 or higher, SRS encountered an error and failed to complete a recording when the recording was paused or resumed. (GIR-26010)
Screen Recording Service (SRS) now uses shorter names to store encryption certificates. Previously, SRS could encounter I/O errors due to long filenames of encryption certificates. (GIR-25628)
Screen Recording Service (SRS) now has an increased default value of 10 seconds as the VLC HTTP timeout. Additionally, the vlcHttpTimeout parameter is introduced to allow users to adjust this timeout. Previously, SRS failed to complete a recording due to a VLC Http stop failed with ConnectTimeout error. (GIR-25170)
Screen Recording Service (SRS) no longer encounters a recorder.pyc error. Previously at times, SRS did not record an agent's screen when there were back-to-back login and logout requests. (GIR-26155)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.366.12.