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Genesys Knowledge Center CMS 9.0.x Release Note

Genesys Knowledge Center CMS is part of 9.x starting in 9.0.000.15.

This Release Note applies to all 9.0.x releases of Genesys Knowledge Center CMS. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order


Release 9.0.0:

Release Release Date Release Type Restrictions AIX Linux Mac Solaris Windows OS-Indep
9.0.006.29 01/27/22 Hot Fix X X
9.0.006.26 12/16/21 Hot Fix X X
9.0.006.25 11/24/21 Hot Fix X X
9.0.006.24 07/23/21 Hot Fix X X
9.0.006.21 04/28/21 General X X
9.0.006.19 09/22/20 Hot Fix X X
9.0.006.17 07/15/20 Hot Fix X X
9.0.006.16 05/28/20 Hot Fix X X
9.0.006.10 07/16/20 Hot Fix X X
9.0.006.09 03/16/20 Hot Fix X X
9.0.006.07 01/21/20 Hot Fix X X
9.0.006.05 11/18/19 Hot Fix X X
9.0.006.03 10/07/19 General X X
9.0.005.04 07/09/19 Hot Fix X X
9.0.005.02 04/21/19 General X X
9.0.004.08 01/31/19 Hot Fix X X
9.0.003.06 11/02/18 General X X
9.0.002.09 08/31/18 Hot Fix X X
9.0.001.04 06/26/18 General X X
9.0.000.15 05/29/18 Hot Fix X X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Genesys Knowledge Center page in the Genesys Supported Operating Environment Reference Guide.

For information about 8.5.x releases of Genesys Knowledge Center CMS, see the 8.5 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


  • Microsoft Windows Server 2008

Discontinued as of: 9.0.000.14


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Genesys Knowledge Center CMS, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Knowledge Center CMS, see the following documentation:

Release Notes for other Genesys components are available here.

This page was last edited on January 27, 2022, at 09:18.
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