Jump to: navigation, search

Genesys Knowledge Center CMS 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Genesys Knowledge Center CMS. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 8.5.3:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.304.29 02/28/22 Hot Fix X X
8.5.304.26 02/10/22 Hot Fix X X
8.5.304.24 02/01/22 Hot Fix X X
8.5.304.11 07/06/18 Hot Fix X X
8.5.304.10 03/15/18 Hot Fix X X
8.5.304.09 10/16/17 General X X
8.5.303.14 06/13/17 General X X
8.5.302.09 04/14/17 Hot Fix X X
8.5.302.05 12/22/16 General X X
8.5.300.12 11/09/16 General X X

Release 8.5.2:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.200.11 04/29/16 Hot Fix X X
8.5.200.09 04/06/16 Hot Fix X X
8.5.200.08 03/11/16 General X X

Release 8.5.1:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.100.11 08/28/15 General X X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Genesys Knowledge Center page in the Genesys Supported Operating Environment Reference Guide.

Discontinued Support

[+] Note about discontinued items


There are no discontinued items for this product.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Genesys Knowledge Center CMS, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

Additional information on Genesys Cloud Services, Inc. is available on our Customer Care website.

The following documentation also contains information about this software. Please consult the Deployment Guide first.

Release Notes for other Genesys components are available here.

This page was last edited on February 28, 2022, at 14:25.
blog comments powered by Disqus