9.0.000.15

Genesys Knowledge Center CMS Release Notes

9.x

This is the first 9.x release of Genesys Knowledge Center CMS.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
05/29/18	General			X		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Knowledge Center

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• When translating from one language to another, Knowledge Center CMS now has the ability to use a translation service from Google, Microsoft, and Yandex to pre-translate a Knowledge entity (such as an Article or FAQ).

  [+] Show video

• When working in Knowledge Center CMS, users can now get contextual help from docs.genesys.com.
• For every Knowledge entity, the estimated reading time is now provided.
• For every Knowledge entity, the word count is now provided. 
• Knowledge Center CMS now provides separate security settings for Authors and Users.
• Support for Windows Server 2016 operating system. See the Genesys Knowledge Center page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems.
• Support for the following databases. See the Genesys Knowledge Center page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported databases.
  • MS SQL 2016
  • Oracle 12c R2

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 9.0.000.15.