9.0.006.25

Genesys Knowledge Center CMS Release Notes

9.x

Genesys Knowledge Center CMS is part of 9.x starting in 9.0.000.15.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
11/24/21	Hot Fix			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Knowledge Center

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The information in the following two reports is now equal to the information that appears in the CMS UI. Previously, the information in the report was not the same as the information in the CMS UI.

• Knowledge Base report
• No Answer report (GK-8590)

Important

To execute this hotfix you must perform a reprovisioning procedure against the Genesys Knowledge Center Server.

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.006.25.