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9.0.000.15

Genesys Knowledge Center CMS Release Notes


9.0
This is the first release of Genesys Knowledge Center CMS as part of 9.0.
Release Date Release Type Restrictions AIX Linux Solaris Windows
05/29/18 General X X

Helpful Links


What's New

This release contains the following new features and enhancements:

  • When translating from one language to another, Knowledge Center CMS now has the ability to use a translation service from Google, Microsoft, and Yandex to pre-translate a Knowledge entity (such as an Article or FAQ).
    [+] Show video
  • When working in Knowledge Center CMS, users can now get contextual help from docs.genesys.com.
  • For every Knowledge entity, the estimated reading time is now provided.
  • For every Knowledge entity, the word count is now provided. 
  • Knowledge Center CMS now provides separate security settings for Authors and Users.
  • Support for Windows Server 2016 operating system. See the Genesys Knowledge Center page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems.
  • Support for the following databases. See the Genesys Knowledge Center page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported databases.
    • MS SQL 2016
    • Oracle 12c R2


Resolved Issues

This release contains no resolved issues.



Upgrade Notes

No special procedure is required to upgrade to release 9.0.000.15.

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This page was last modified on July 25, 2018, at 11:38.