webcallback Section

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• phoneNumber
• webcallbackQueueSubmit

     

phoneNumber

Default Value: PhoneNumber
Valid Values: A valid UserData key
Changes Take Effect: Immediately

Specifies the name of the key that is used by Workspace Desktop Edition to obtain the phone number from the interaction's User Data.

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webcallbackQueueSubmit

Default Value: New
Valid Values: The name of an existing Interaction Queue object
Changes Take Effect: Immediately

Specifies the Interaction Queue that is used as the entry point to the webcallback routing strategy.

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