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queues Section



  


queueAccepted

Default Value: Webengagement_Accepted
Valid Values: A valid Interaction Queue
Changes Take Effect: Immediately


Specifies the name of the Interaction Queue where the webengagement interaction is placed after a visitor accepts an engagement invitation.

queueEngaged

Default Value: Webengagement_Engaged
Valid Values: A valid Interaction Queue
Changes Take Effect: Immediately


Specifies the name of the Interaction Queue where the webengagement interaction is placed after a positive engagement decision is made in the Engagement Logic SCXML strategy.

queueFailed

Default Value: Webengagement_Failed
Valid Values: A valid Interaction Queue
Changes Take Effect: Immediately


Specifies the name of the Interaction Queue where the webengagement interaction is placed after an error in the strategy or in the GWE Server.

queueMissed

Default Value: Webengagement_Missed
Valid Values: A valid Interaction Queue name
Changes Take Effect: Immediately


Specifies the name of the Interaction Queue where the webengagement interaction is placed in result of negative decision in the Engagement Logic strategy.

queueQualified

Default Value: Webengagement_Qualified
Valid Values: A valid Interaction Queue
Changes Take Effect: Immediately


Specifies the name of the Interaction Queue where the webengagement interaction is placed after the HotLead event is triggered by CEP on the Frontend Server side.

queueRejected

Default Value: Webengagement_Rejected
Valid Values: A valid Interaction Queue
Changes Take Effect: Immediately


Specifies the name of the Interaction Queue where the webengagement interaction is placed after a visitor rejects an engagement invitation.

queueTimeout

Default Value: Webengagement_Timeout
Valid Values: A valid Interaction Queue
Changes Take Effect: Immediately


Specifies the name of the Interaction Queue where the webengagement interaction is placed after a visitor's browser sends the Timeout disposition code for the engagement invitation.

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This page was last modified on 23 February 2017, at 14:17.