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Two panes near the top of the Schedule window offer different schedule views:

  • My Schedule—Displays your schedule information for the current week. (To display other weeks, see Changing the Date.)
  • Other Schedules—Displays a filterable, sortable, and searchable list of other agents and their schedules.
Retrieved from "https://docs.genesys.com/Documentation:WM:AHelp:SchO:8.5.1 (2019-10-19 02:15:17)"
This page was last modified on February 23, 2018, at 08:05.


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