The purpose of this document is to help organizations understand how Genesys Services can be utilized to help them comply with certain regulatory requirements, including EU General Data Protection Regulation (GDPR). Some of the Genesys Services features described herein may or may not be available based upon an organization’s specific environment and Genesys Services acquired.
The information in this document may not be construed or used as legal advice about the content, interpretation or application of any law, regulation or regulatory guideline. Customers and prospective customers must seek their own legal counsel to understand the applicability of any law or regulation on their processing of personal data, including through the use of Genesys’ products or services.
Existing Data Privacy Regulations
- Support for the European Union's General Data Protection Regulation (GDPR)