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Community

The Genesys Customer Care Community site provides access to Customer Forums and other interactive features. You can use the Customer Care Questions Forum to ask technical questions and exchange ideas with other Customers and Genesys staff.

Customer Care Questions Forum

This forum is designed for Genesys Customers to have active discussions on technical topics. To access the forum, login to My Support and click Community in the navigation bar.

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If you need more help, please open a Case. Customer Care is always happy to answer your questions.



Like, Follow and Flag

When viewing a post, you will see the words Like, Follow and Flag at the bottom of the post.

  • You can Like a post to show you agree with it.
  • You can Follow a post to receive email notifications when there are new comments.
  • You can Flag a post for Spam or Inappropriate content.


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This page was last edited on June 13, 2023, at 19:29.
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