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Application Security

Genesys has a strict Privacy Policy that applies to the Genesys Care Mobile App.

In addition to the Mobile App Terms and Conditions that you agree to during installation, the Genesys Care Tools Terms and Conditions also apply to use of the mobile app.

If you minimize the app for a small period of time or your phone enters sleep mode, you will be asked to re-enter your PIN number before you can access the app again.

(left) iOS Screen (right) Android Login Screen

CC Mobile Password.png Password android.png


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This page was last modified on 12 February 2018, at 10:07.