As of Friday October 16th, access to restricted content on this site now requires you to log in with your Genesys account. If you don't have an account, you can request one at these locations: Request MyPartner Portal Account or Request My Support Account.
Jump to: navigation, search

Notifications Inbox

Just to keep you updated on the notifications, the Inbox will help you to view the past notifications you have received. You will be able to see the past 3 days of Notifications of all categories (Case Update, Alarms, Cloud Incident and Account Notifications). You can view the Notification Inbox by selecting the Application Menu - Notification Inbox. This loads the Notification Inbox screen with list of notification with below details for each notification

  • Notification Subject
  • Notification Type
  • Notification Received - Datetime
  • Notification Message

Further you can click Show More option in the list item to view the full notification message. Show less option can be clicked to collapse this. On click of the notification item, you will be redirected to the corresponding screens based on notification types.

  • Account Notification - Favorite - Account Screen
  • Case Update Notification - Case Detail Screen
  • Alarm Notification - Alarm Screen

Notifications Inbox2.png

This page was last edited on July 28, 2020, at 05:49.

Feedback

Comment on this article:

blog comments powered by Disqus