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8.5.218.07

Workforce Management Database Utility Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
06/09/21 General X


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Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes the following new features and enhancements:



Resolved Issues

This release contains the following resolved issues:


The Oracle and MSSQL scripts for the WFM ETL database are modified and now, users can update the ETL database to the latest version without producing errors. (WFM-33969)




Upgrade Notes

On August 25, 2021, a new software build WFM Database Utility 8.5.218.07 b4, was made available which includes support for Windows Server 2019. If you previously downloaded 8.5.218.07 b2 (June 9, 2021) and want Windows 2019 support, be sure to download the latest build.

This page was last edited on August 25, 2021, at 14:34.
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