8.5.101.03

Workforce Management Database Utility Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
07/31/15	General					X

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What's New

This release contains the following new features and enhancements:

• The maximum size of the Schedule State Group (SSG) History record was increased and can now store even the largest SSG records. Previously, the SSG History record was not stored if the SSG contained hundreds of Activities, resulting in incorrect data in the Historical Adherence Report when WFM used the most recent version of the SSG record instead of the historical record. (WFM-23207)
• The WFM ETL database script now includes the following database-stored procedures used to enable automated purging of the ETL database:

  WFM_PURGE_PROC	The main procedure, used to call all the procedures below, passing a date that is calculated by subtracting a specified number of days from the current date. This procedure is designed to be executed regularly (daily or more often) as a scheduled task.
  WFM_PERF_PURGE_PROC	Used to purge Performance Statistics data older than a given date.
  WFM_SCH_PURGE_PROC	Used to purge Schedule data older than a given date.
  WFM_ADH_PURGE_PROC	Used to purge Adherence data older than a given date.
  WFM_CFG_PURGE_PROC	Used to purge Configuration data (uses no parameters).

  All of these procedures use a second parameter that specifies the maximum number of records to delete in one pass. This parameter is important and should be carefully weighted to prevent overtaxing the database server if there are already millions of records that need purging. It is recommended that you limit the number of records to be deleted in one pass to avoid large transactions and allow the database to purge gradually, during repeated executions of scheduled purging tasks. (WFM-23093)
• The WFM Backup-Restore Utility (BRU) now supports backing up WFM databases and WFM ETL databases to (and restoring from) comma-separated values (CSV) file formats. (WFM-22978)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.101.03.