8.5.215.00

Workforce Management Database Utility Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
08/15/19	General					X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The WFM Backup/Restore Utility no longer displays the error message Invalid collation 'SQL_Latin1_General_CP850_CS_AI' when updating the WFM database schema on an SQL Server that has the default collation SQL_Latin1_General_CP850_CI_AI. (WFM-32371)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.215.00.