8.5.217.00

Workforce Management Database Utility Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
07/21/20	General					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• WFM Database Utility is improved and now retains the following information after a WFM user is deleted:
  • The Schedule audit log related to the user
  • The Calendar audit log related to the user
  • The Forecast audit log related to the user
  • The log of schedule trades approved by the user
  • The User login log

(WFM-32361)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.217.00.