Workforce Management Database Utility Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Mac||Solaris||Windows|
This release includes the following new features and enhancements:
- Support for Windows Server 2019 operating system. See the Workforce Management page in the Genesys Supported Operating Environment Reference Manual for more detailed information and a list of all supported operating systems.
- See also, Upgrade Notes below. (WFM-33682)
This release contains the following resolved issues:
The Oracle and MSSQL scripts for the WFM ETL database are modified and now, users can update the ETL database to the latest version without producing errors. (WFM-33969)
On August 25, 2021, a new software build WFM Database Utility 8.5.218.07 b4, was made available which includes support for Windows Server 2019. If you previously downloaded 8.5.218.07 b2 (June 9, 2021) and want Windows 2019 support, be sure to download the latest build.