8.5.218.01

Workforce Management Database Utility Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
11/20/20	General					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• WFM Database Utility is updated to support the role privileges feature in WFM Web 8.5.218.03.

See Upgrade Notes below. (WFM-33436)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

WFM Web 8.5.218.03 or later and WFM Server 8.5.218.00 or later releases are required to support this feature.