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Genesys SR Service Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
12/20/19 Hot Fix X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • The Screen Recording Service (SRS) is updated to set the SameSite=None and Secure attributes on cookies associated with cross-site resources. This is to support forthcoming releases of Chrome (starting with v80) and other browsers that will only deliver cookies with cross-site requests if they are set with these attributes.

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

If you are using Genesys Softphone, you must complete the following step after upgrading to this version of SRS:

  • Re-install the self-signed certificate for Genesys Softphone. You can do this by running the following script, which is located in the folder where Genesys Softphone is installed:

This is to prevent any issues with the certificate after the SRS upgrade.

This page was last edited on February 19, 2020, at 15:43.
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