Updates to Existing 8.1.4 Documentation
Below are documentation updates for the Universal Routing 8.1 Reference Manual.
TipFor information on supported operating systems and databases, see the Universal_Routing section in the Genesys Supported Operating Environment Reference Guide.
|Chapter Number||Chapter Name||Update Summary|
|2||IRD Objects||Classification Object Update|
|3||URS/IRD Functions|| Additional Data Returned by SelectDN |
New or Updated Function Descriptions
|4||URS Options||New or Updated Configuration Option Descriptions|
|Appendix C||URS Methods||Estimated Wait Time Improvement Using URS Web API|
|Various||Other Updates||Maximum Characters for Combined Length of Target and Stat Server Name |
Distribution of Multimedia Interactions During Shutdown or Backup Mode
|Security||Other Guides|| See the Genesys Security Deployment Guide for details on the items below. |
Secure communication with Workforce Management Server using the standard Transport Layer Security (TLS) protocol.
IRD supports TLS 1.2. The Security TLS Protocol control in the Web Service object contains a new value, TLSv12.
IRD supports communication with Message Server through a secure port.
This page was last modified on April 18, 2017, at 07:42.