Updates to Existing 8.1.4 Documentation
Below are documentation updates for the Universal Routing 8.1 Reference Manual:
|Chapter Number||Chapter Name||Update Summary|
|2||IRD Objects||Classification Object Update|
|3||URS/IRD Functions|| Additional Data Returned by SelectDN |
New or Updated Function Descriptions
|4||URS Options||New or Updated Configuration Option Descriptions|
|Appendix C||URS Methods||Estimated Wait Time Improvement Using URS Web API|
|Various||Other Updates||Maximum Characters for Combined Length of Target and Stat Server Name |
Distribution of Multimedia Interactions During Shutdown or Backup Mode
|Security||Secure communication with Workforce Management Server using the standard Transport Layer Security (TLS) protocol. See the Transport Layer Security section in the Genesys Security Deployment Guide for details.|
IRD supports TLS 1.2. The Security TLS Protocol control in the Web Service object contains a new value, TLSv12.
IRD supports communication with Message Server through a secure port. To configure a secure connection to Message Server, refer to the Genesys Security Deployment Guide.
This page was last modified on May 30, 2019, at 08:42.