Updates to Existing 8.1.4 Documentation
Below are documentation updates for the Universal Routing 8.1 Reference Manual:
Chapter Number | Chapter Name | Update Summary |
---|---|---|
2 | IRD Objects | Classification Object Update Classification Server 8.5 and Strategy Execution |
3 | URS/IRD Functions | Additional Data Returned by SelectDN New or Updated Function Descriptions |
4 | URS Options | New or Updated Configuration Option Descriptions |
Appendix C | URS Methods | Estimated Wait Time Improvement Using URS Web API |
Various | Other Updates | Maximum Characters for Combined Length of Target and Stat Server Name Distribution of Multimedia Interactions During Shutdown or Backup Mode Removal of 9999 License Limit |
Security | Secure communication with Workforce Management Server using the standard Transport Layer Security (TLS) protocol. See the Transport Layer Security section in the Genesys Security Deployment Guide for details. IRD supports TLS 1.2. The Security TLS Protocol control in the Web Service object contains a new value, TLSv12. |