Genesys Softphone VDI Adapter
March 22, 2019 (9.0.005.09)
- The analysis of voice call quality has now been improved so that agents no longer receive misleading voice call quality alerts immediately after a call has been established or retrieved. (SOFTPHONE-631)
March 8, 2019 (9.0.005.08)
VDI Adaptor plugin
- Genesys Softphone VDI Adapter is installed as a plugin to the Citrix Workspace App (formerly known as Citrix Receiver) on client workstations to enable Genesys Softphone to be deployed in the Citrix XenApp 7 and XenDesktop 7 virtual desktop infrastructures. Consult the Supported OS and Supported Virtualization system guides for details about the supported versions.
There are currently no known issues.
This page was last modified on March 22, 2019, at 05:51.